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Pitching the unsellable
Inventing is the easy part. Marketing? Not so much. We asked experts how they'd advertise 5 hard-to-tout products.
CNNMoney.com
October 22, 2009
Building a
better bulb
The product: ClearLite light bulbs
Sounds
simple enough, at first: It's an
energy-efficient compact fluorescent light (CFL)
bulb.
But then it gets more
complicated: CFLs typically contain
liquid mercury inside the bulb. Break it,
and you've got a poisonous vapor emitting
into the room.
Which may not be a big deal,
concedes Tom Irvine. Scientists haven't yet
determined if the small amount of liquid
mercury in CFLs is dangerous. But Irvine
sleeps well at night knowing that he has
made what he believes is the safest CFL on
the market.
ClearLite bulbs are made of a
mercury amalgam with a silicon skin wrapped
around the bulb. If the bulb breaks, the
mercury is contained. But as Irvine, based
out of Parkland City, Fla., wonders: "How do
you explain that to a buyer or consumer,
before you're physically in front of them?
Especially when there's nothing else like
this on the market?"
What the experts say: Liz
Goodgold, who runs the branding consulting
firm The Nuancing Group in San Diego, thinks
that ClearLite is smart to play up the "our
light bulbs are safer" angle.
"People do understand the fear
factor of mercury, and a good selling point,
unfortunately, is fear," says Goodgold.
"Fear has always been historically
motivating in sales."
But the name, she says, has to go.
She doesn't think "ClearLite" says enough
about the product. If it were up to her, she
would name the bulbs something that played
up the idea that the lights are long-lasting
and environmentally safe.
By Geoff Williams |